boo88 Privacy Policy
boo88 is committed to protecting the privacy and personal data of every player across Bangladesh. This policy explains exactly what information we collect, why we collect it, how we use it, and what rights you hold over your own data.
Information We Collect
When you interact with boo88 — whether by visiting our website, registering an account, making a deposit, placing a bet, or contacting our support team — we collect certain information about you. The type and volume of information collected depends on the nature of your interaction with the platform. This section describes each category of personal data that boo88 processes.
Registration and Identity Data: When you create a boo88 account, we collect your full legal name, date of birth, residential address, Bangladeshi mobile phone number, and email address. This information is required to create your account, verify your identity under our KYC obligations, and communicate with you about your account activity.
KYC Verification Documents: To comply with anti-money laundering (AML) obligations and to verify that you meet the 18+ age requirement, boo88 may request copies of government-issued identification documents. Acceptable documents include your Bangladesh National Identity Card (NID), passport, or driving licence. We may also request proof of address (such as a utility bill or bank statement dated within the last three months) and proof of the payment method used for deposits.
Financial Transaction Data: We record all deposits, withdrawals, and wagering transactions associated with your boo88 account. This includes the payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank), transaction amounts in BDT, timestamps, and transaction reference numbers. This data is retained for AML compliance and audit purposes.
Technical and Usage Data: When you visit boo88.vip, our servers automatically log certain technical information including your IP address, browser type and version, operating system, device type (mobile or desktop), pages visited, session duration, referral URL, and clickstream data. This information is used to optimise platform performance, detect fraud, and improve the user experience.
Communications Data: If you contact boo88's support team by email or any other written channel, we retain a record of that correspondence including the contents of your messages and the date and time of each exchange. This information is used to handle your query and to maintain a history that helps resolve any future disputes.
Identity Data
Full name, date of birth, NID or passport, address, mobile number, and email — collected at registration and verified through KYC.
Financial Data
Deposit and withdrawal records, payment method identifiers, transaction amounts in BDT, and timestamps — retained for AML compliance.
Technical Data
IP address, browser type, device identifiers, session duration, and clickstream data — collected automatically to maintain platform security and performance.
How We Use Your Data
boo88 processes your personal data only for the purposes described in this policy. We do not sell your data to third parties, and we do not use it for purposes that are incompatible with those listed below. Our legal bases for processing personal data include the performance of our contract with you (your boo88 account), compliance with legal obligations, our legitimate business interests, and — where required — your explicit consent.
Account management: We use your registration data to create and maintain your boo88 account, authenticate your identity at login, and communicate important account-related information such as deposit confirmations, withdrawal updates, and security alerts. This processing is necessary to fulfil our contractual obligation to you as a registered player.
Identity verification and fraud prevention: boo88 is obligated to verify the identity and age of every player before processing withdrawals. We use your KYC documents and financial transaction data to fulfil this obligation, to detect and investigate suspicious activity, and to prevent fraudulent use of the platform including money laundering, bonus abuse, and multi-accounting.
Payment processing: Transaction data is used to process deposits and withdrawals in BDT via your chosen payment method (bKash, Nagad, Rocket, Upay, or bank card). We share only the minimum necessary transaction data with payment processors to complete each transaction. We do not store full card numbers on our servers.
Customer support: Communications data is used to handle your enquiries, investigate disputes, and maintain a record of resolutions. Our support team accesses your account history and correspondence solely for the purpose of assisting you.
Platform improvement and analytics: Technical and usage data is analysed in aggregate to understand how players navigate boo88, which features are most used, and where performance bottlenecks occur. This analysis helps us improve game loading times, navigation, and overall platform reliability for players across Dhaka, Chittagong, Sylhet, and throughout Bangladesh.
Marketing communications: With your consent, we may send you personalised promotional offers, bonus notifications, and news about new games or cricket betting markets via email or SMS. You may opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect transactional communications related to your account.
| Processing Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation & management | Identity, contact details | Contractual necessity |
| KYC & age verification | Identity documents, date of birth | Legal obligation |
| Payment processing | Financial transaction data | Contractual necessity |
| Fraud & AML monitoring | Identity, financial, technical data | Legal obligation / legitimate interest |
| Customer support | Communications, account history | Contractual necessity |
| Platform analytics | Technical & usage data (aggregated) | Legitimate interest |
| Marketing & promotions | Contact details, preferences | Consent |
Data Sharing & Third Parties
boo88 does not sell, rent, or trade your personal data with unaffiliated third parties for their own commercial purposes. We share your data only in the limited circumstances described in this section, and only to the extent necessary to fulfil the stated purpose.
Payment service providers: To process deposits and withdrawals, boo88 shares transaction details with your chosen payment provider (such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, or Mastercard). Each of these providers operates under its own privacy policy and data protection obligations. We recommend reviewing the privacy policy of your chosen payment provider to understand how they handle your data.
Game software providers: The games available in the boo88 lobby are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, limited session data (such as player ID, bet amounts, and game outcome) may be transmitted to the game provider's servers to facilitate gameplay. Game providers do not receive your full name, payment details, or contact information.
Legal and regulatory authorities: boo88 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where we are legally required to do so, including in connection with AML investigations, court orders, or regulatory enquiries. All such disclosures are made strictly within the bounds of applicable law.
IT and infrastructure service providers: boo88 uses reputable third-party cloud hosting, cybersecurity, and analytics service providers to operate the platform. These providers act as data processors on our behalf and are contractually bound to process your data only on boo88's instructions, to maintain appropriate security standards, and not to use your data for any purpose of their own.
No cross-border data sales: boo88 does not transfer or sell your personal data to data brokers, advertising networks, or any other party for independent commercial use. Any international data transfer to infrastructure providers is governed by appropriate contractual safeguards.
Cookies & Tracking Technologies
boo88 uses cookies and similar tracking technologies on the boo88.vip website to ensure the platform functions correctly, to remember your session preferences, and to gather aggregated analytics data that helps us understand how players use the site. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.
A cookie is a small text file that is stored on your device (computer, smartphone, or tablet) when you visit a website. Cookies do not contain executable code and cannot access other files on your device. They are widely used across the internet to make websites function more efficiently and to provide information to site operators.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintain your login session, remember your account preferences, and ensure secure navigation across boo88.vip. These cannot be disabled without breaking core platform functionality. | Session / up to 30 days |
| Analytics cookies | Collect aggregated data about page visits, session duration, and navigation paths to help boo88 improve the platform. No personally identifiable information is linked to analytics data. | Up to 12 months |
| Functional cookies | Remember your language preference, display settings, and last-visited game category so you do not have to reset these each visit. | Up to 6 months |
| Security cookies | Help detect and prevent fraudulent activity, bot access, and brute-force login attempts. These are essential to the integrity of the platform. | Session |
You can control cookie settings through your browser's privacy or settings menu. Most modern browsers allow you to block or delete cookies. Please note that disabling essential cookies will affect your ability to log in and use the boo88 platform. boo88 does not use advertising cookies or cross-site tracking cookies that follow you beyond boo88.vip.
Mobile users: If you access boo88 from a mobile device in Bangladesh using bKash or Nagad for payments, session cookies are required to maintain your authenticated state during transactions. Clearing cookies mid-session may interrupt a payment in progress.
Data Security & Retention
boo88 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures are reviewed and updated on a regular basis to reflect current best practices in cybersecurity.
All data transmitted between your device and boo88.vip is encrypted using 256-bit SSL (Secure Sockets Layer) technology. Sensitive data at rest — including KYC documents and financial records — is stored in encrypted form within access-controlled server environments. Access to personal data is restricted to boo88 personnel and authorised service providers who have a legitimate need to access it in connection with their role.
Data retention: boo88 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable AML and financial regulations. Account records and KYC documentation are typically retained for a minimum of five years following account closure, in compliance with anti-money laundering record-keeping requirements. Technical log data is generally retained for no longer than 12 months. Marketing preference records are retained until you withdraw consent.
In the event of a data security incident that is likely to affect your rights, boo88 will notify you without undue delay and will take immediate steps to contain and remediate the incident. We maintain an internal incident response plan that is tested and updated periodically.
256-bit SSL Encryption
Every connection to boo88.vip is protected by industry-standard SSL encryption. Your personal and financial data is never transmitted in plain text.
Secure Data Storage
KYC documents and account records are stored in encrypted, access-controlled environments. Internal access is role-restricted and audited.
Fraud Detection
Automated systems continuously monitor account activity for patterns associated with fraud, bonus abuse, and unauthorised access attempts.
Retention Policy
Personal data is held only for as long as necessary. Account and KYC records are retained for a minimum of five years post-closure for AML compliance.
Your Privacy Rights
As a boo88 player, you hold a number of rights in relation to the personal data we hold about you. boo88 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 3 business days (Bangladesh Standard Time, UTC+6) and aim to fulfil it within 30 calendar days.
Right of Access
You may request a copy of the personal data boo88 holds about you, along with information about how it is being used. We will provide this in a clear, readable format.
Right to Rectification
If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it. Log in to your account or contact support to submit a correction request.
Right to Erasure
In certain circumstances you may request that boo88 delete your personal data. Please note that data retained for AML compliance or legal obligations cannot be erased before the end of the mandatory retention period.
Right to Object
You have the right to object to processing carried out on the basis of legitimate interest, including profiling for fraud detection. You may also opt out of marketing communications at any time.
Right to Portability
Where processing is based on consent or contract and carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
Right to Restrict Processing
You may request that boo88 restrict the processing of your data while a dispute or correction request is being investigated, without requiring full erasure of the data.
How to exercise your rights: Email [email protected] with the subject "Privacy Rights Request". Please include your registered account username and a description of the right you wish to exercise. We may ask you to verify your identity before processing the request.
Children & Underage Players
boo88 is strictly an adults-only platform. Our Services are not directed at, and are not intended for use by, any person under the age of 18. We do not knowingly collect personal data from individuals under 18. Age verification is a mandatory step in our KYC process, and boo88 reserves the right to request documentary proof of age from any player at any time.
If boo88 becomes aware that personal data has been collected from an individual under the age of 18, we will immediately suspend the associated account, delete the collected data to the extent permitted by our AML retention obligations, and take appropriate steps to prevent recurrence. Any deposits made by an underage user will be reversed where technically possible.
Parents and guardians in Bangladesh who are concerned about a minor accessing gambling websites are strongly encouraged to install parental control software on shared devices. If you believe a minor has registered or used a boo88 account, please notify us immediately at [email protected] so that we may take prompt action.
18+ Age Requirement: All players must be aged 18 or above to register and play on boo88. Providing false date of birth information during registration constitutes a breach of our Terms & Conditions and will result in account termination and forfeiture of all balances.
Policy Updates & Contact
boo88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this policy, we will notify registered players via email and display a prominent notice on boo88.vip. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the boo88 platform following notification of a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should stop using the platform and contact [email protected] to request account closure and, where applicable, deletion of your personal data.
How to contact us about privacy: All privacy-related enquiries, data access requests, correction requests, and complaints should be directed to our support team. We are committed to resolving privacy concerns fairly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
- Email (privacy enquiries): [email protected] — use subject line "Privacy Rights Request" or "Privacy Enquiry" for faster routing.
- Response time: We acknowledge privacy requests within 3 business days (BST, UTC+6) and aim to provide a full response within 30 calendar days.
- Policy review schedule: This Privacy Policy is reviewed internally at least once every 12 months and whenever significant changes to our data practices or applicable regulations occur.
- Version history: Prior versions of this Privacy Policy are available on request by emailing [email protected].
Your Privacy Matters to boo88
Have questions about how we handle your data? Our support team is ready to help. You can also explore our full Terms & Conditions, visit the boo88 Casino lobby, or check our FAQ for quick answers.